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H B

a Manager

13 hours ago

added featured article

What Your Members Wish You Knew: Rethinking Tech to Build Trust, Spark Belonging, and Drive Growth

Your tech stack is telling your members a story—is it the right one?

Discover why seamless digital experiences are now table stakes for associations, and how misaligned technology undermines trust, creates friction, and limits growth. This practical guide reveals what members really want from your platforms, introduces the Experience-First Framework to transform your tech ecosystem, and provides actionable steps to reduce friction—even without a complete overhaul.

H B

a Manager

14 hours ago

added a social media link for

Forj

H B

a Manager

14 hours ago

added featured research survey

2025 State of Member Experience Report

Each year Forj surveys over 1,000 association members to develop a comprehensive understanding of member engagement and satisfaction trends to provide you with actionable intelligence and insights.

Inside this report, you’ll find:

Evidence of meaningful gains in member satisfaction, engagement, and content consumption
Insight into how member expectations are shifting, especially around accessibility, personalization, and continuing education
Actionable recommendations to help you maintain the momentum and continue to elevate the member experience

H B

a Manager

14 hours ago

edited the company logo for

Forj

H B

a Manager

14 hours ago

added featured case study

ecoAmerica Case Study

Uniting Learning and Community for Scalable Climate Action

⁠⁠⁠⁠⁠⁠⁠
ecoAmerica is scaling climate action from the ground up through its Climate Ambassador Program. When fragmented tools began limiting their impact, ecoAmerica partnered with Forj to unite learning and community on one seamless platform. The result? Frictionless ambassador onboarding, real-time collaboration, and powerful data insights that strengthen content, prove impact, and impress funders.

Forj

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H B

What Your Members Wish You Knew: Rethinking Tech to Build Trust, Spark Belonging, and Drive Growth

H B

H B

2025 State of Member Experience Report

H B

H B

ecoAmerica Case Study

Uniting Learning and Community for Scalable Climate Action

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H B

What Your Members Wish You Knew: Rethinking Tech to Build Trust, Spark Belonging, and Drive Growth

H B

H B

2025 State of Member Experience Report

H B

H B

ecoAmerica Case Study

Uniting Learning and Community for Scalable Climate Action

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