Empowering Business Success with Exceptional Managed Service Solutions.

This organization positions itself as a leading managed service provider, renowned for delivering outstanding business telephony, contact center, managed IT, business mobile, IoT, and managed print solutions. With a focus on providing exceptional customer experiences, it partners with some of the most reputable names in the technology industry. The company prides itself on its ability to deliver high-quality service and performance at every touchpoint, which has led to it becoming the chosen managed service provider for over 1,000 large SMEs, mid-market, enterprise, and public sector organizations across the UK. Its accolades include the unique achievement of being the only managed service provider in the UK to receive the Service Mark from The Institute of Customer Service, reflecting its commitment to excellence in customer satisfaction.

Their approach to business transformation is guided by a customer-driven ethos and a mission to deliver tailored technological solutions that align with their clients' strategic objectives. The company offers advanced, scalable AI-powered contact center solutions in partnership with top-tier vendors, ensuring clients can enhance their customer experience with a multitude of AI tools. IT solutions are another strength, marked by market-leading outsourced IT support, consultancy, and cybersecurity services designed to protect enterprises from digital threats. Dedicated to maintaining high service standards, they boast world-class employee engagement scores and a low customer churn rate, underscoring their success in building long-term partnerships and fostering a dynamic, service-driven company culture.